Frequently asked questions

Please read our FAQ before sending us a message.

It’s free. Yes, we offer free worldwide shipping on all orders.

We accept PayPal, Stripe, Visa, MasterCard, Discovery.

It usually takes 7 to 14 days, sometimes even less depending on your location.

Data is encrypted with 256-bit encryption. So yes, it’s very secure.

We’ll start processing your order as soon as we can. It can take up to 5 business days.
If you don’t hear from us that your order has been shipped after 5 business days, please contact us immediately.

Yes. We will send you an invoice for your order at your email that you use to register with us.
You can also access your order from “My Account” -> “Order” on superbeanshop.com

For most international countries, we are currently unable to ship DDP (Delivery Duties Paid). In this case, we will ship Delivery Duties Unpaid (DDU), which means we are not responsible for duties and/or taxes that might appear at customs once order lands in the destination country. Please note that, cost of duties and taxes will not be displayed at checkout.

As soon as your order is packaged and dispatched, you will receive an email notification that will include relevant tracking information and estimated delivery date. Please allow up to 24 hours from when you receive your tracking number for activity to update.

You can also track your package(s) using our tool at https://superbeanshop.com/track-order/ or the “Tracking” tab in the navigation bar.

Send us an email

    Have any questions or need to get more information about the product? Either way, you’re in the right spot.
    Email us at hello@superbeanshop.com

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